Frequently Asked Questions
Q: What type of clothing do you sell? A: We specialize in high-quality, honorable apparel, including e.g., T-shirts, hoodies, hats, etc.. Our focus is on moving with gratitude and honor for our fellow veterans and those in need.
Q: What is your return policy? A: We accept returns of unworn, unwashed items with tags still attached within 7 days of the delivery date. To initiate a return, please visit our returns page or contact us at email support@undsrvd.org.
Q: Do you ship internationally? A: Yes, we ship to most countries. Shipping costs and delivery times vary by destination. You can find more details and a list of countries we ship to on our.
Q: What payment methods do you accept? A: We accept all major credit cards, including e.g., Visa, Mastercard, American Express, as well as PayPal, Apple Pay, etc..
Q: How can I donate to your organization? A: We are grateful for your support! You can make a donation directly through our website by visiting our donations page. Your contributions help us fund our programs, support our community initiatives, etc.
Q: Are my donations tax-deductible? A: Yes, Undsrvd.org is a [describe your organization's tax status, e.g., 501(c)(3) non-profit organization]. All monetary donations are tax-deductible to the full extent of the law. You will receive a tax-deductible receipt via email after your donation is processed.
Q: How do I get a tax-deductible receipt for my donation? A: A tax-deductible receipt is automatically sent to the email address you provided when making your online donation. If you made a donation and did not receive a receipt, please contact us at support@undsrvd.org with your name and donation date, and we will be happy to provide one.